Evaluation of Support Units
The university systematically evaluates the central support units of the President's Office and the administration at regular intervals for the purpose of quality assurance and development. This process assists the support units in offering efficient, transparent and needs-based services, and aids their further development.
The Quality Development team performs the evaluations on behalf of the President's Office and in collaboration with the support units. Self-evaluation reports by the unit under evaluation and a site visit by external experts are fixed components of the process. If necessary, additional surveys are conducted among the users (researchers, teachers, students, etc.). After the results are available, the Presidents Office decides on measures and follow-up
Until 2019, support units were evaluated only when necessary. The process of systematic and regular evaluation of support units was introduced in 2020 and the related standards defined by the President's Office. Following the introduction of the evaluation support units, the standards were amended and approved by the President's Office in 2023.
Since 2020, the Rectorate has evaluated the following support units:
- Human Resources (HR) and Culture, Diversity & Leadership Development (2020/2021).
- IT Services (2021/2022)
- University Library (UB) (2022/2023)
- Animal Facilities (2023/2024)
